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When is live customer service available?

A friendly representive is waiting to answer your questions. 

Monday – Friday 9 AM – 10 PM EST

Saturday 10 AM – 6:30 PM EST

Sunday 12 PM – 8:30 PM  EST

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How can I get help by telephone?

Give us a call if your question is time sensitive or if you just want to hear a friendly voice. You can reach us by phone at +1-877-308-8727.

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Can I email my questions or concerns?

Email is the best way to contact us. Just send a message to, and we'll have an answer for you within 48 hours. For the fastest response, be sure to mention "" in the subject line and include your name, telephone number, address, and your order number in the message body.

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What is the mailing address?

Please contact us by mail at
Attn: Customer Service
431 US Highway 70-A East
Hillsborough, NC 27278-9912
United States of America

Please address merchandise returns to Returns
1014 Corperate Park Dr. 
Mebane, NC 27302
United States of America

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Do you have a page where I can wade through complex legal jargon?

No business is complete without one. Just take a look at our terms and conditions for all the fine print you can handle.

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